Profile
Certifications & Key Skills
Professional Credentials
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Product Management Certificate, Cornell Tech, 2024
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SAFe 6 Product Owner/Product Manager, 2023 SAFe 6 Agilist (SA) Certificate, 2023
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Azure Fundamentals Certified, 2023
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MS Visual Studio and TFS
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MS Products: Office, Power Automate
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Power BI
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SysTrack Technician Certification
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Advanced SQL
Work
Experience Highlights
Senior Data Product Owner | Humana Jan 2023 – Present
• Managed product backlog and prioritized feature development for two development teams of 10+ developers remotely, across two countries (U.S. and India)
• Led the end-to-end development and management of data products from conception to deployment, ensuring alignment with business goals and user needs.
• Met feature deadlines by identifying and mitigating any roadblocks
• Collaborated with stakeholders, including data scientists, engineers, and business analysts, to define product requirements and prioritize features based on data insights and market demands.
• Owned the planning, scheduling and execution of two-week iterations and story refinements and communicated roadmap updates to executive leadership and cross-functional teams.
Business Intelligence Engineer 2 | Humana April 2021 – Jan 2023
• Transform client requests into automated reports (SSRS) and PowerBI
• Create SSIS packages to consistently update SQL Database
• Transform outdated SSRS reports into dynamic PowerBI reports
• Work to improve current Medicaid processes for more accurate data
• Microsoft Certified: Azure fundamentals, August 2021
• Create PowerApps to simplify current processes and increase efficiency
Product Owner 2 | Humana April 2020 - April 2021
• Interview and review feedback from end users to successfully roll out new hardware bundles for Clinicians and Care Providers that enable them to do their best work
• Transform end user feedback and stakeholder needs into user stories for the product backlog
• Actively participate and lead Agile ceremonies with Scrum team to drive sprint goals
• Effectively communicate progress to users and leadership by using terminology familiar to each audience
• Collaborate with various departments, stakeholders and users to deliver the best possible user experience
• Town Hall 2021 presenter
User Interface Design Engineer 2 | Humana March 2019 - April 2020
• Lead database developer for migration from MS Access to SQL housing data for multiple teams
• Lead project manager: Hardware transition pilots, software transition pilots
• Lead Visual Studio Forms and SQL Server SSIS package developer
• Lead Teams Forms developer during legacy SharePoint migration
• Query, analyze, and interpret data to identify trends and opportunities
• Lead multiple training sessions on new technologies for internal end users
• Create business process flow charts
• Disrupt 2019 conference presenter
Associate Programmer Analyst | LG&E and KU Energy LLC December 2017 - March 2019
• Gather requirements and develop use cases for projects with the Business Analyst
• Experience using Waterfall and Agile methodologies
• Lead meetings with coworkers from several different areas of the business
• Work with internal clients to develop solutions from enhancement requests
• Complete projects and provide daily support for two applications that impact over 800 users
• Proficient in SQL, Visual Studio, and Excel
Education
Academic Background
Master of Science in Human Resources and Organizational Development
University of Louisville, 2023
GPA: 3.9
B.S.B.A., Computer Information Systems
University of Louisville, 2017
Minor: Management
Concentration: Web Development
Projects
Key Contributions
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Improved customer and associate experiences with migration to Genesys for CarePlus Member Services while also saving the business close to $400,000 in 2024.
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Successfully deployed OneDrive and MyAnalytics/Viva Insights enterprise wide, ~45,000 users
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Led the deployment of new hardware bundles (tablets, printers, and accessories) for all Clinicians and Care Providers, incorporating extensive end-user research and feedback to ensure adoption and usability
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Served as Lead Database Developer for the migration of multi-team data from MS Access to SQL, designing and implementing a scalable solution to improve performance, reliability, and accessibility.
