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Innovating with Data

Showcasing expertise in data product management.

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Profile

Certifications & Key Skills

Professional Credentials

  • Product Management Certificate, Cornell Tech, 2024

  • SAFe 6 Product Owner/Product Manager, 2023 SAFe 6 Agilist (SA) Certificate, 2023

  • Azure Fundamentals Certified, 2023

  • MS Visual Studio and TFS

  • MS Products: Office, Power Automate

  • Power BI     

  • SysTrack Technician Certification

  • Advanced SQL

Work

Experience Highlights

Senior Data Product Owner | Humana                                                            Jan 2023 – Present

• Managed product backlog and prioritized feature development for two development teams of 10+ developers remotely, across two countries (U.S. and India)

• Led the end-to-end development and management of data products from conception to deployment, ensuring alignment with business goals and user needs.

• Met feature deadlines by identifying and mitigating any roadblocks

• Collaborated with stakeholders, including data scientists, engineers, and business analysts, to define product requirements and prioritize features based on data insights and market demands.

• Owned the planning, scheduling and execution of two-week iterations and story refinements and communicated roadmap updates to executive leadership and cross-functional teams.

Business Intelligence Engineer 2 | Humana                                                 April 2021 – Jan 2023

• Transform client requests into automated reports (SSRS) and PowerBI

• Create SSIS packages to consistently update SQL Database

• Transform outdated SSRS reports into dynamic PowerBI reports

• Work to improve current Medicaid processes for more accurate data

• Microsoft Certified: Azure fundamentals, August 2021

• Create PowerApps to simplify current processes and increase efficiency

Product Owner 2 | Humana                                                                        April 2020 - April 2021

• Interview and review feedback from end users to successfully roll out new hardware bundles for Clinicians and Care Providers that enable them to do their best work

• Transform end user feedback and stakeholder needs into user stories for the product backlog

• Actively participate and lead Agile ceremonies with Scrum team to drive sprint goals

• Effectively communicate progress to users and leadership by using terminology familiar to each audience

• Collaborate with various departments, stakeholders and users to deliver the best possible user experience

• Town Hall 2021 presenter

User Interface Design Engineer 2 | Humana                                           March 2019 - April 2020

• Lead database developer for migration from MS Access to SQL housing data for multiple teams

• Lead project manager: Hardware transition pilots, software transition pilots

• Lead Visual Studio Forms and SQL Server SSIS package developer

• Lead Teams Forms developer during legacy SharePoint migration

• Query, analyze, and interpret data to identify trends and opportunities  

• Lead multiple training sessions on new technologies for internal end users

• Create business process flow charts

• Disrupt 2019 conference presenter

Associate Programmer Analyst | LG&E and KU Energy LLC                   December 2017 - March 2019

• Gather requirements and develop use cases for projects with the Business Analyst

• Experience using Waterfall and Agile methodologies

• Lead meetings with coworkers from several different areas of the business

• Work with internal clients to develop solutions from enhancement requests

• Complete projects and provide daily support for two applications that impact over 800 users

• Proficient in SQL, Visual Studio, and Excel

Education

Academic Background

Master of Science in Human Resources and Organizational Development

University of Louisville, 2023

GPA: 3.9

B.S.B.A., Computer Information Systems

University of Louisville, 2017

Minor: Management

Concentration: Web Development

Projects

Key Contributions

  • Improved customer and associate experiences with migration to Genesys for CarePlus Member Services while also saving the business close to $400,000 in 2024.

  • Successfully deployed OneDrive and MyAnalytics/Viva Insights enterprise wide, ~45,000 users

  • Led the deployment of new hardware bundles (tablets, printers, and accessories) for all Clinicians and Care Providers, incorporating extensive end-user research and feedback to ensure adoption and usability

  • Served as Lead Database Developer for the migration of multi-team data from MS Access to SQL, designing and implementing a scalable solution to improve performance, reliability, and accessibility.

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